Contact us
We’re Here for You – Let’s Connect
At Nova Edge Threads, we’re more than just a brand — we’re a growing community powered by creativity, collaboration, and care. Whether you have a question, a bright idea, some thoughtful feedback, or simply want to drop a kind word — we genuinely want to hear from you. Your voice matters and helps shape the future of what we create together.
Our Contact page is open to everyone — because building a truly inclusive and empowering streetwear brand starts with listening.
Have a question about your order? Need help with sizing, shipping, or accessibility details? Looking to feature Nova Edge Threads in a project or propose a collaboration? We're always excited to connect with people who share our passion and purpose.
Here’s how to reach us:
💬 Order Inquiries
Email: orders@novaedgethreads.com
Need help with tracking, returns, or order updates? We’ve got you covered.
📏 Product Questions, Accessibility, or General Info
Email: info@novaedgethreads.com
Not sure about sizing or want to know more about how we make our products accessible to all? Happy to help! Also check out our Size and Fabric Guides.
🤝 Collaborations & Features
Email: collab@novaedgethreads.com
Whether you're a creative, community leader, or media outlet — if you have an idea about what collaboration would look like, we’d love to explore it with you.
Or just fill out the form below and drop us a line. Our small but mighty team aims to respond within 1–4 business days. We appreciate your patience and support.
Follow us and stay connected:
Instagram: @novaedge.threads
Website: www.novaedgethreads.com
Let’s keep building together — your story is part of ours.
Contact us
Delivery usually takes around 5-7 business days. On a small percentage of products we have international shipping which usually takes 10-15 days. Please note that global events may impact this process.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
For more information see our Shipping Policy.
Our customers' satisfaction is our number one priority.
We offer a refund when the product has not been opened and is unused. Please note that customers will be responsible for shipping costs. Longer term vision is to cover all expenses related to returns and exchanges.
For more information see our Returns and Exchange Policy.
Any returns must be in the original packaging with proof of purchase.
See our FAQs here
We are Open for Creative Collaboration! Whether you're a stylist, fashion enthusiast, content creator, artist, LGBTQIA2S+ Community entertainer or Member- Please reach out and let's create!
Use the Contact Form above, Email us at collab@novaedgethreads.com or Reach out via Social Media @novaedge.threads